Frequently Asked Questions
Everything you need to know about shopping with Ncert Guide
How long will it take to receive my order?
Standard shipping usually takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate a request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizes may vary between different fits.
Can I track my shipment?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' services like Klarna and Afterpay.
Are the colors of the clothes accurate to the photos?
We strive to display our products as accurately as possible. However, please note that slight color variations may occur due to different monitor settings and studio lighting.